Voksha + Covetrus Pulse
Bring cloud-powered veterinary practice management to your phone line with AI-driven scheduling, reminders, and prescription handling in Covetrus Pulse.
What is Covetrus Pulse?
The Voksha + Covetrus Pulse integration pairs a cloud-native veterinary practice management system with an AI phone receptionist designed for the unique demands of vet clinics. Voksha connects to Covetrus Pulse to access appointment schedules, patient records, and prescription data so it can handle the full range of calls pet owners make. Because Pulse is cloud-based, the integration provides real-time data access with no on-premise infrastructure requirements, making it ideal for modern veterinary practices that have embraced cloud technology.
How Voksha + Covetrus Pulse Work Together
Automated workflows that connect every call to your Covetrus Pulse account.
Pet Appointment Scheduling
Voksha queries Covetrus Pulse for open appointment slots across all veterinarians, books the caller's pet with the appropriate doctor, and confirms the visit details via text message.
Vaccination Reminders
Pets with upcoming or overdue vaccinations in Pulse trigger proactive phone calls from Voksha to their owners, combining the reminder with an offer to schedule the vaccination visit on the spot.
Emergency Triage
Callers reporting pet emergencies are guided through a clinical triage flow, with Voksha assessing symptoms and directing them to emergency care or scheduling an urgent appointment in Pulse based on severity.
Prescription Refill Requests
Voksha verifies the pet's active prescriptions in Covetrus Pulse and submits refill requests to the prescribing veterinarian, then follows up with the pet owner when the medication is ready.
Benefits of Connecting Voksha with Covetrus Pulse
Cloud-Native Efficiency
Because both Voksha and Covetrus Pulse are cloud-based, the integration requires zero on-premise setup and delivers real-time data synchronization without VPN or local server dependencies.
Increased Appointment Volume
Pet owners who can book by phone at any hour are more likely to schedule preventive care visits, increasing your appointment volume and improving patient outcomes.
Faster Prescription Workflow
Refill requests flow directly from the phone call into Covetrus Pulse for veterinarian approval, cutting out the manual relay that often causes delays and missed prescriptions.
Real-World Use Cases
Modern Cloud-First Practices
Veterinary practices that chose Covetrus Pulse for its cloud architecture extend that modern approach to their phone operations with Voksha, creating a fully cloud-powered client experience.
Multi-Location Vet Groups
Veterinary groups with multiple clinic locations use Voksha to provide consistent phone service across all sites, routing callers to the nearest location with availability in Pulse.
Frequently Asked Questions
Activate the Covetrus Pulse Integration
This integration is available with Voksha Enterprise. Get custom AI workflows, dedicated onboarding, and direct Covetrus Pulse connectivity.
Starts from $899/month • Custom onboarding • Dedicated account manager