Voksha + Acuity Scheduling
Let your AI receptionist handle the entire appointment lifecycle through Acuity - from checking availability and collecting intake details to booking and sending confirmations.
What is Acuity Scheduling?
The Voksha–Acuity Scheduling integration gives your AI phone receptionist full access to Acuity's appointment management capabilities. During a call, Voksha checks real-time availability across providers, appointment types, and locations, then books the caller into the correct slot while collecting any required intake form data. Acuity handles confirmations, reminders, and payment processing if configured, creating a booking experience that feels as polished as an online scheduler but happens entirely over the phone.
How Voksha + Acuity Scheduling Work Together
Automated workflows that connect every call to your Acuity Scheduling account.
Provider & Location Availability
Voksha queries Acuity for open slots filtered by provider, appointment type, and location, so callers are offered only times that match their specific needs.
Intake Form Data Collection
If your Acuity appointment type requires intake information, the AI receptionist asks the same questions during the call and submits the data with the booking - so your team has everything before the appointment.
Automatic Confirmation & Reminders
The moment the booking is confirmed, Acuity sends an email confirmation with calendar invite. Follow-up reminders at configurable intervals keep no-show rates low.
Cancellation & Rescheduling Management
Callers requesting changes are handled smoothly - Voksha looks up their existing appointment in Acuity and walks them through available rescheduling options or processes the cancellation per your policy.
Benefits of Connecting Voksha with Acuity Scheduling
Complete Appointment Lifecycle Over the Phone
From first-time booking to rescheduling, cancellation, and waitlist management, the AI receptionist handles every scenario without transferring to a human.
Intake Data Before Day One
Required forms, health histories, or preference questionnaires are collected during the booking call, so your team walks into every appointment fully prepared.
Multi-Provider, Multi-Location Support
Businesses with multiple staff members or locations benefit from Acuity's granular availability engine, ensuring callers are matched to the right provider at the right place.
Payment Collection at Booking
If you require deposits or prepayment, Acuity can process Stripe or Square payments at the time of booking, reducing cancellations and securing revenue upfront.
Real-World Use Cases
Wellness & Spa Studios
A day spa with 8 therapists and 3 locations uses Voksha to handle booking calls. The AI receptionist asks for the caller's preferred service, therapist, and location, then books the best available slot in Acuity - collecting a deposit via Stripe before hanging up.
Photography Studios
A portrait photography studio receives calls from clients wanting to book sessions. Voksha checks Acuity for the photographer's availability, collects session preferences and group size through the intake form, and confirms the booking with an email containing prep instructions.
Frequently Asked Questions
Activate the Acuity Scheduling Integration
This integration is available with Voksha Enterprise. Get custom AI workflows, dedicated onboarding, and direct Acuity Scheduling connectivity.
Starts from $899/month • Custom onboarding • Dedicated account manager