24/7 Tenant Support for Property Managers
Maintenance emergencies and tenant calls don't stop at 5pm. Voksha handles tenant requests 24/7, dispatches maintenance, schedules showings, screens applicants, and answers questions—managing 500+ units without after-hours staff.
Challenges Property Management Companies Face
Sound familiar? You're not alone.
After-hours maintenance emergencies going unhandled—burst pipes, no heat, lockouts at midnight
Managing 200-500 units with small team—impossible to answer every tenant call promptly
Missing rental inquiries from prospects—losing qualified applicants to faster-responding landlords
Maintenance request prioritization chaos—treating minor issues same as true emergencies
Showing scheduling taking hours—coordinating tenant move-outs, prospects, and agents
Tenant questions repeated endlessly—same questions about rent payment, parking, amenities 100x/month
After-hours call service costing $2,000-5,000/month—but only answering, not resolving issues
How Voksha Solves These Problems
Built specifically for property management companies.
24/7 emergency maintenance dispatch—identify urgent issues (flooding, no heat, gas leaks) and alert on-call staff
Maintenance request triage—prioritize emergency, urgent, and routine repairs automatically
Rental inquiry capture—answer questions, schedule showings, pre-screen applicants, send applications
Showing coordination—schedule property viewings based on availability and tenant cooperation
Tenant support—answer questions about rent payment, maintenance requests, parking, amenities, lease terms
Work order creation—create tickets in your PMS with issue description, unit details, urgency level
Application follow-up—remind prospects to complete applications and submit documents
Common Use Cases
See how property management companies use Voksha every day.
Emergency Maintenance
Handle urgent issues 24/7 (flooding, no heat, lockouts) with immediate dispatch to on-call maintenance staff.
Rental Inquiries
Capture prospect leads, answer questions, schedule showings, and send applications automatically.
Maintenance Triage
Prioritize emergency, urgent, and routine repairs to optimize maintenance team efficiency.
Tenant Support
Answer common questions about rent payment, amenities, parking, policies without tying up staff.
"Managing 320 units with 4 staff was brutal—constant after-hours emergencies and missed rental leads. Voksha now handles 90% of calls, maintenance triage is automatic, and we captured 40% more rental inquiries. Best ROI of any PropTech we've tried."
Frequently Asked Questions
Everything you need to know about Voksha for property management companies.
How does Voksha handle maintenance emergencies after hours?
Voksha answers 24/7 and asks diagnostic questions to identify true emergencies (flooding, no heat/AC, gas leaks, lockouts). Emergencies trigger immediate text/call to on-call maintenance staff with unit details and issue description. Non-urgent issues create work orders for next business day.
Can it triage maintenance requests by priority?
Yes. Voksha categorizes requests as emergency (same-day), urgent (24-48 hours), or routine (scheduled maintenance). This ensures high-priority issues get immediate attention while routine repairs are batched efficiently.
Does it integrate with property management software?
Yes. Voksha integrates with AppFolio, Buildium, Yardi, RentManager, and other PMS platforms. Work orders, tenant information, showing schedules, and applications sync automatically.
How does it help with rental inquiries and leasing?
Voksha answers questions about available units, pricing, amenities, pet policies, and lease terms. It schedules showings, pre-screens applicants (income, credit, move-in date), and sends applications—capturing qualified leads before they go elsewhere.
Can it answer tenant questions without bothering property managers?
Yes. Voksha handles common tenant questions about rent payment methods, parking, amenities, maintenance request status, lease terms, and policies. Only complex issues or policy exceptions get escalated to property managers.
Manage More Units Without More Staff
Join hundreds of property management companies already using Voksha to grow their business.
No credit card required • Setup in 5 minutes • Cancel anytime