24/7 Tenant Support for Property Managers
Maintenance emergencies and tenant calls don't stop at 5pm. Voksha handles tenant requests 24/7, dispatches maintenance, schedules showings, screens applicants, and answers questions-managing 500+ units without after-hours staff.
Challenges Property Management Companies Face
Sound familiar? You're not alone.
❌ The Midnight Burst Pipe: Emergencies don't stop at 5pm. Answering services only take messages; you need instant maintenance dispatch to protect your assets.
❌ Rental Lead Leakage: 60% of rental inquiries happen after hours. If you don't answer at 8pm, qualified tenants book with the faster landlord.
❌ Showing Coordination Chaos: Juggling 500+ units while trying to schedule property viewings across different agents and tenant move-outs.
❌ The $3K Monthly Call Service: Paying thousands for call centers that only frustrate tenants and don't actually resolve issues.
How Voksha Solves These Problems
Built specifically for property management companies.
✓ 24/7 maintenance Triage & Dispatch: Voksha identifies true emergencies (flooding, no heat) and alerts on-call staff instantly while logging routine work orders.
✓ Instant Prospect Capture: Answer questions about pet policies and pricing 24/7, then automatically schedule showings for qualified leads.
✓ Automated Work Order Creation: Sync issues directly to AppFolio or Buildium with details, urgency levels, and unit info-zero manual entry.
✓ Scale Units, Not Staff: Manage 2x more units per property manager by offloading 90% of routine tenant support to Voksha.
Common Use Cases
See how property management companies use Voksha every day.
Emergency Maintenance
Handle urgent issues 24/7 (flooding, no heat, lockouts) with immediate dispatch to on-call maintenance staff.
Rental Inquiries
Capture prospect leads, answer questions, schedule showings, and send applications automatically.
Maintenance Triage
Prioritize emergency, urgent, and routine repairs to optimize maintenance team efficiency.
Tenant Support
Answer common questions about rent payment, amenities, parking, policies without tying up staff.
"Managing 320 units with 4 staff was brutal-constant after-hours emergencies and missed rental leads. Voksha now handles 90% of calls, maintenance triage is automatic, and we captured 40% more rental inquiries. Best ROI of any PropTech we've tried."
Frequently Asked Questions
Everything you need to know about Voksha for property management companies.
How does Voksha handle maintenance emergencies after hours?
Voksha answers 24/7 and asks diagnostic questions to identify true emergencies (flooding, no heat/AC, gas leaks, lockouts). Emergencies trigger immediate text/call to on-call maintenance staff with unit details and issue description. Non-urgent issues create work orders for next business day.
Can it triage maintenance requests by priority?
Yes. Voksha categorizes requests as emergency (same-day), urgent (24-48 hours), or routine (scheduled maintenance). This ensures high-priority issues get immediate attention while routine repairs are batched efficiently.
Does it integrate with property management software?
Yes. Voksha integrates with AppFolio, Buildium, Yardi, RentManager, and other PMS platforms. Work orders, tenant information, showing schedules, and applications sync automatically.
How does it help with rental inquiries and leasing?
Voksha answers questions about available units, pricing, amenities, pet policies, and lease terms. It schedules showings, pre-screens applicants (income, credit, move-in date), and sends applications-capturing qualified leads before they go elsewhere.
Can it answer tenant questions without bothering property managers?
Yes. Voksha handles common tenant questions about rent payment methods, parking, amenities, maintenance request status, lease terms, and policies. Only complex issues or policy exceptions get escalated to property managers.
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