AI Receptionist for Dental Practices
Stop missing new patient calls. Voksha handles appointment scheduling, emergency triage, insurance verification, and patient inquiries 24/7—all HIPAA-compliant—so your team can focus on patient care.
Challenges Dental Practices Face
Sound familiar? You're not alone.
Front desk overwhelmed during busy morning hours (8-10am)—missing 20-30% of calls from new patients worth $1,500-3,000 lifetime value
Emergency calls after hours going unanswered—patients with dental pain call competitors who answer at 11pm
Staff turnover averaging 40% annually in dental offices—constant hiring and training costs $4,000-6,000 per replacement
Insurance verification taking 15-20 minutes per patient—front desk bottleneck delays appointments and frustrates patients
Appointment reminders manually done or inconsistent—20% no-show rate costs $150-250 per missed appointment
Difficulty scheduling multiple appointment types—cleaning (60min), crowns (90min), emergencies (30min) require complex calendar management
Bilingual support needed but expensive—25% of patients prefer Spanish, hiring bilingual staff costs additional $5-8K annually
How Voksha Solves These Problems
Built specifically for dental practices.
24/7 HIPAA-compliant call answering with BAA, encrypted data, and full audit trails—never miss emergency calls or new patient inquiries
Smart appointment scheduling by type—knows duration requirements, provider specialties, and equipment availability for cleanings, procedures, consultations
Automated insurance verification—collects insurance info, verifies eligibility with carriers, identifies coverage limits before appointment
Emergency triage and routing—identifies urgent dental pain, infections, broken teeth and routes to on-call dentist or provides instructions
Appointment reminders via SMS and voice—reduces no-shows by 65% with automated reminders 48hrs and 24hrs before appointments
Bilingual English/Spanish AI—serves Hispanic patients naturally without hiring additional bilingual staff
Patient portal assistance—guides patients through online forms, payment, and appointment rescheduling
Common Use Cases
See how dental practices use Voksha every day.
New Patient Scheduling
Capture new patient inquiries 24/7, collect medical history, verify insurance, explain procedures, and book initial consultations—all before patient arrives.
Emergency Dental Triage
Identify urgent situations (severe pain, swelling, trauma) and immediately route to on-call dentist while providing first-aid instructions to patients.
Recall Campaigns
Automatically call patients due for 6-month cleanings, schedule appointments, and fill gaps in hygienist schedules—increasing recall compliance by 40%.
Insurance Verification
Collect insurance details, verify coverage, check benefits remaining, and identify pre-authorization requirements before expensive procedures.
"We were missing 8-10 new patient calls per week because our front desk was swamped. Now Voksha answers every call, and our new patient bookings are up 40%. It paid for itself in the first 3 weeks."
Frequently Asked Questions
Everything you need to know about Voksha for dental practices.
Is Voksha HIPAA compliant for dental practices?
Yes. Voksha is fully HIPAA compliant with encrypted data transmission, secure storage, Business Associate Agreement (BAA), and complete audit logs. All protected health information (PHI) including dental records and insurance data is handled according to HIPAA regulations.
Can it schedule different types of dental appointments?
Absolutely. Voksha understands appointment types (cleanings, exams, crowns, root canals, extractions, emergencies) and their duration requirements. It books appropriate time slots with the right providers and equipment availability.
How does it handle dental emergencies after hours?
Voksha recognizes emergency keywords (severe pain, swelling, bleeding, trauma, broken tooth) and immediately alerts the on-call dentist via text/call. It also provides appropriate first-aid instructions to patients while they wait.
Does it integrate with dental practice management software?
Yes. Voksha integrates with major dental PMS including Dentrix, Eaglesoft, Open Dental, Curve, and others. Appointments, patient information, and notes sync bidirectionally in real-time.
Can it verify insurance and collect patient information?
Yes. Voksha collects insurance details, verifies coverage with carriers, identifies remaining benefits, checks pre-authorization requirements, and updates patient records automatically—saving 15-20 minutes per patient.
Never Miss Another New Patient Call
Join hundreds of dental practices already using Voksha to grow their business.
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