# Voksha - AI Receptionist for Small Businesses (Full Documentation)

> Voksha is a 24/7 AI-powered phone receptionist that answers calls, books appointments, captures leads, and protects businesses from social engineering - all without hiring staff. Starting at $14/month. Founded in 2025 in Los Angeles, California.

Last updated: 2026-07-20

## Company Overview
- **Name**: Voksha (वोक्ष)
- **Meaning**: From Sanskrit - Vak (वाक् = Speech, Voice) + Moksha (मोक्ष = Liberation, Freedom). "Clear Speech Liberation."
- **Founded**: 2025
- **Headquarters**: Los Angeles, California, USA
- **Website**: https://voksha.com
- **App/Dashboard**: https://app.voksha.com
- **Phone**: 1-888-488-1811 (live AI demo available 24/7)
- **Email**: contact@voksha.com
- **Social**: [LinkedIn](https://linkedin.com/company/voksha) | [X/Twitter](https://x.com/VokshaAI)

## What Voksha Does
Voksha is an AI-powered phone receptionist purpose-built for small and mid-size businesses. It replaces or augments human receptionists with intelligent voice AI that handles inbound calls autonomously.

### Core Capabilities
- **24/7 Call Answering**: Advanced voice AI answers every inbound call naturally, even nights, weekends, and holidays. No busy signals - handles unlimited simultaneous calls.
- **Appointment Booking**: Real-time integration with Google Calendar, Outlook, and Calendly to book qualified meetings instantly. Checks availability, avoids double-booking, and sends confirmations.
- **Lead Capture & CRM Sync**: Captures caller details (name, phone, email, intent) and syncs with Salesforce, HubSpot, Slack, and email. Includes lead scoring and qualification.
- **Call Summaries & Transcripts**: Every call generates a structured summary with name, phone, email, intent, sentiment, and detailed notes. Full transcripts available.
- **Security Protection**: Hardened against social engineering, pretexting, and information leakage. Never discloses confidential business data. Complete audit trails for compliance.
- **Multi-Language Support**: English-first with expandable language support. Premium plan includes 2 languages; Enterprise supports unlimited languages.
- **Missed Call Recovery**: Automatically follows up on missed calls to recapture lost leads and revenue.
- **Custom Call Flows & Scripts**: Industry-specific scripts with customizable greeting, qualification questions, and routing logic.
- **After-Hours Emergency Routing**: Route urgent calls to on-call staff while AI handles routine inquiries.

### Use Cases
1. **AI Receptionist & Call Assistant** (Most Popular): Always-on front desk. Answers calls with warmth and professionalism, handles scheduling, answers FAQs.
2. **Lead Qualification & Sales**: Turns inbound calls into qualified opportunities. Asks the right questions, captures key details, prioritizes leads.
3. **Customer Experience & Support**: Delivers white-glove service at scale. Handles inquiries, troubleshoots issues, routes complex cases.
4. **AI Inbound Voice Agent**: Beyond simple answering - understands context, handles complex conversations, takes meaningful actions.
5. **Political Campaign Outreach**: Engage constituents at scale. Handle inbound questions about policies, events, volunteer opportunities.
6. **Market Research & Surveys**: Gather insights through natural conversation. Conduct phone surveys, collect feedback.

## Pricing

### Starter Plan - $14/month
- 15 calls included ($1 per additional call)
- Dedicated local phone number
- 24/7 call answering & booking
- English language support
- Security & privacy protection
- Appointment scheduling
- Lead capture & call summaries
- Email notifications
- Calendar integration (Google Calendar, Outlook, Calendly)
- Industry-specific scripts
- Basic analytics dashboard
- **Savings**: ~$2,400/mo vs hiring a receptionist

### Premium Plan - $99/month
- 150 calls included, then $1 per additional call
- Dedicated toll-free number
- 24/7 premium call handling
- English + 1 additional language
- Advanced security protocols
- Priority appointment booking
- Missed call recovery system
- SMS & email notifications
- Advanced calendar sync
- Custom call flows & scripts
- Detailed analytics & reporting
- CRM integrations (Salesforce, HubSpot)
- After-hours emergency routing
- **Revenue recovery**: $44,000+ annually

### Enterprise Plan - Starting from $990/month
- Custom call volume - zero overage fees
- Multiple phone numbers & extensions
- Multi-language support (unlimited)
- 99.9% uptime SLA guarantee
- Custom AI training for your business
- Multiple AI agents per department
- Enterprise-grade security & compliance
- HIPAA/GDPR compliance included
- Advanced call routing & forwarding
- Dedicated account manager
- Custom integrations & API access
- White-glove onboarding
- Priority 24/7 support
- Custom analytics & BI reporting
- Team collaboration features

### Billing Details
- Monthly billing, no contracts, cancel anytime
- Overage: $1 per call beyond included calls
- Alerts at 75% and 90% of call limit
- 7-day money-back guarantee
- No setup fees or hidden costs
- Upgrade or downgrade anytime

## Key Technical Specifications
- **Response time**: Under 200ms
- **Uptime**: 99.9% (SLA guaranteed on Enterprise)
- **Simultaneous calls**: Unlimited (no busy signals)
- **Setup time**: Under 5 minutes
- **Countries served**: United States, Canada
- **Primary language**: English
- **Cost savings**: 99%+ vs human receptionist ($14/mo vs $3,000-5,000/mo)

## Integrations (78+ Tools)
Voksha connects with the tools businesses already use:

### Calendar & Scheduling
- Google Calendar, Microsoft Outlook, Calendly, Acuity Scheduling, Cal.com, Square Appointments

### CRM & Sales
- Salesforce, HubSpot, Zoho CRM, Pipedrive, Freshsales, Close CRM, Copper CRM

### Communication
- Slack, Microsoft Teams, Twilio, RingCentral, Google Voice, Vonage, Grasshopper, OpenPhone

### Business Management
- QuickBooks, FreshBooks, Xero, Square, ServiceTitan, Jobber, Housecall Pro

### Marketing & Analytics
- Google Analytics, Mailchimp, ActiveCampaign, Constant Contact, Klaviyo

### Healthcare
- Athenahealth, DrChrono, SimplePractice, TherapyNotes, Kareo

### Legal
- Clio, MyCase, PracticePanther, Rocket Matter

### Real Estate
- Follow Up Boss, kvCORE, BoomTown, Sierra Interactive

### Automation
- Zapier, Make (Integromat), n8n, Webhooks, REST API

## Industries Served
Voksha has industry-specific scripts and configurations for:

### Technology & SaaS
- DevTools, Healthtech, Edtech, Martech, Proptech, Fintech
- Handles technical support inquiries, demo scheduling, pricing questions

### Professional Services
- Law Firms: Legal intake, consultation scheduling, conflict checks
- Accounting firms: Tax season scheduling, document collection
- Consulting: Engagement inquiries, meeting coordination

### Medical & Healthcare
- Dentists, Chiropractors, Veterinary Clinics, Physical Therapy
- HIPAA-compliant call handling, patient scheduling, insurance verification

### Home Services
- HVAC, Plumbing, Electrical, Solar, Locksmith, Pest Control, Towing, Moving
- Emergency dispatch, service scheduling, estimate requests

### Lifestyle & Beauty
- Salons, Spas, Fitness Studios, Wellness Centers
- Appointment booking, service inquiries, membership management

### Hospitality
- Restaurants: Reservation handling, menu inquiries, hours/location info

### Real Estate
- Agents, Property Management, Brokerages
- Property inquiries, showing scheduling, tenant support

### Insurance & Automotive
- Insurance Agencies: Quote requests, claims inquiries, policy questions
- Auto Dealerships, Repair Shops: Service scheduling, inventory inquiries

## How It Works
1. **Sign up** at https://app.voksha.com and configure your business profile (5 minutes)
2. **Forward calls** from your existing business number to Voksha, or get a new dedicated number
3. **AI answers** every call, books appointments, captures leads, sends you structured summaries
4. **Monitor** everything from your dashboard with full transcripts, analytics, and insights

## Competitive Comparisons
| Competitor | Their Price | Voksha Price | Voksha Advantage |
|---|---|---|---|
| Ruby Receptionists | $319/mo | $14/mo | 90%+ cheaper, AI-powered, unlimited simultaneous calls |
| Smith.ai | $97.50/mo (AI tier) | $14/mo | Faster setup, better security, simple per-call pricing |
| Dialzara | Varies | $14/mo | HIPAA compliant, social engineering protection |
| Rosie AI | Varies | $14/mo | Structured lead capture with scoring, deeper calendar integration |
| My AI Front Desk | Varies | $14/mo | Security protection, simpler setup |
| Goodcall | $59/mo | $14/mo | Lower price, 20+ industry scripts |
| Synthflow AI | Varies | $14/mo | Purpose-built for phone reception, superior call quality |
| Abby Connect | $99/mo | $14/mo | Major cost savings, pure AI consistency |
| PATLive | $250/mo | $14/mo | 90%+ cost savings, no per-minute charges |
| Nexa | $350/mo | $14/mo | 96% cost savings, unlimited scalability |
| Hiring a Receptionist | $54,000/year | $168/year | 99% savings, 24/7 coverage, no sick days |

## Security & Compliance
- Social engineering protection: AI is hardened against manipulation attempts
- Zero information leakage: Never discloses confidential business data
- Complete audit trails for every call
- HIPAA compliance (Enterprise plan)
- GDPR compliance (Enterprise plan)
- Data encryption in transit and at rest

## FAQ
**Do I have to change my phone number?**
No. Keep your existing business number and simply forward calls to Voksha.

**Can it book appointments into my existing calendar?**
Yes. Integrates with Google Calendar, Outlook, and Calendly with real-time availability checking.

**Is there a free trial?**
Free demo call available. 7-day money-back guarantee during onboarding.

**How does pricing work as call volume grows?**
Starter includes 15 calls. Overage at $1 per call. Upgrade anytime for more included calls.

**How does billing work?**
Monthly billing. Alerts at 75% and 90% of call limit. No hidden fees.

**Can I switch plans?**
Yes. Upgrade or downgrade anytime. Changes take effect at next billing cycle.

**What happens if I exceed my included calls?**
Overage billed at $1 per call with advance email alerts.

**Do I need a contract?**
No. Month-to-month, cancel anytime with no penalties.

## Guides & Resources
- [What Is an AI Receptionist?](https://voksha.com/guide/what-is-an-ai-receptionist/)
- [Best AI Receptionists 2026](https://voksha.com/guide/best-ai-receptionists-2026/)
- [AI Receptionist Pricing Guide 2026](https://voksha.com/guide/ai-receptionist-pricing-guide/)
- [AI Receptionist vs Virtual Receptionist vs Answering Service](https://voksha.com/guide/ai-receptionist-vs-virtual-receptionist-vs-answering-service/)
- [AI Receptionist Complete Guide](https://voksha.com/guide/ai-receptionist-complete-guide/)
- [Small Business Phone Systems Guide](https://voksha.com/guide/small-business-phone-systems/)
- [Legal Intake Automation](https://voksha.com/guide/legal-intake-automation/)
- [Appointment Booking Best Practices](https://voksha.com/guide/appointment-booking-best-practices/)

## Links
- [Homepage](https://voksha.com)
- [Signup](https://app.voksha.com)
- [About](https://voksha.com/about/)
- [Pricing](https://voksha.com/pricing/)
- [Enterprise](https://voksha.com/enterprise/)
- [Integrations](https://voksha.com/integrations/)
- [Industry Solutions](https://voksha.com/industries/)
- [All Comparisons](https://voksha.com/comparisons/)
- [Blog](https://voksha.com/blog)
- [News](https://voksha.com/news)
- [Privacy Policy](https://voksha.com/privacy/)
- [Terms of Service](https://voksha.com/terms/)